The 5 Star Vault (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Who We Are
The 5 Star Vault is a digital service provider that helps businesses manage and grow their online reputation. Our services include automated Google review requests, reputation management, reporting, and digital tools to help businesses showcase customer feedback.
2. Information We Collect
When you use our services, we may collect:
Personal Information: such as your name, email address, phone number, and payment details when you sign up for our services.
Business Information: including business name, customer interaction data, and review performance metrics.
Usage Data: information about how you interact with our website, platform, and tools.
3. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services.
Process payments and manage billing.
Communicate with you about updates, offers, and support.
Monitor and analyze trends to enhance your experience.
Comply with legal obligations.
4. How We Share Information
We do not sell your personal information. We may share your data only with:
Service Providers: third parties that help us operate our platform (e.g., payment processors, hosting services).
Legal Requirements: if required by law, regulation, or valid legal request.
5. Data Security
We implement reasonable safeguards to protect your information. However, no online system is 100% secure, and we cannot guarantee complete security of your data.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Our website may use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookie settings in your browser.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
