Welcome to The 5 Star Vault (“Company,” “we,” “our,” or “us”). By purchasing, accessing, or using our services, you (“Customer,” “you,” or “your”) agree to these Terms of Service. Please read them carefully.
1. Services Provided
The 5 Star Vault offers digital reputation management services, including automated Google review requests, reputation monitoring, reporting, and related digital tools to help businesses improve and showcase their online reviews.
2. Eligibility
You must be at least 18 years old and have the authority to enter into agreements on behalf of your business to use our services.
3. Account Registration
To access our services, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
4. Subscriptions & Payments
Our services are billed on a subscription basis (monthly, unless otherwise specified).
You authorize us to charge your payment method automatically at the start of each billing cycle.
All payments are non-refundable, including for partial months or unused services.
Prices may change with notice. Continued use of the service after a price change means you accept the new rate.
5. Cancellations
You may cancel your subscription at any time by contacting us at [email protected]. Your cancellation will take effect at the end of the current billing cycle, and you will not be charged again.
6. Acceptable Use
You agree not to:
Use our services for any unlawful or fraudulent activity.
Interfere with the operation or security of our platform.
Share, resell, or redistribute our services without written permission.
7. Intellectual Property
All materials, software, and content provided by The 5 Star Vault are owned by us or licensed to us. You may not copy, modify, or distribute our intellectual property without prior written consent.
8. Limitation of Liability
Our services are provided “as is” and “as available.” To the maximum extent permitted by law, The 5 Star Vault is not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of our services.
9. Disclaimer of Guarantees
While our services are designed to improve your business reputation, we do not guarantee any specific number of reviews, ratings, or outcomes. Results depend on multiple factors outside our control.
10. Termination
We reserve the right to suspend or terminate your account if you violate these Terms of Service or misuse our services.
11. Governing Law
These Terms are governed by and construed under the laws of the State of [Insert State], without regard to its conflict of laws principles.
12. Contact Us
If you have questions about these Terms, please contact us at:
